Refund Policy

Last updated: 7 July 2026

All sales are final

BA Academy courses are digital products. Because you receive immediate, full access to all course videos and downloadable resources the moment your payment is confirmed, we do not offer refunds, returns, or exchanges on any purchase.

Please review the course page — including the curriculum, description, and price — carefully before buying. If you have questions about whether a course is right for you, email us before purchasing and we'll answer honestly.

Something went wrong?

If you paid but did not receive access to your course, or you experience a technical problem that stops you from using content you bought, contact us at hello@baacademyonline.com with your payment reference (it's on your receipt email). We will fix access issues promptly — a failed delivery is our problem, not yours.

Duplicate or erroneous charges

If you were charged more than once for the same course, or charged an incorrect amount due to a processing error, we will refund the excess in full once the duplicate transaction is confirmed with our payment processor, Flutterwave.

Agreement

By completing a purchase on BA Academy you acknowledge that you have read and agree to this policy.